DISCOVER OUR SIMPLE FOUR-STEP PROCESS
Getting Started With Apex Health
If you or a loved one is a veteran struggling with chronic pain, Apex Health is here to help.
We tailor our services for Australian veterans seeking pain and health management. Available exclusively for Gold Card holders and selected White Card holders with recognised pain conditions.
Committed to Serving our Veterans
As a veteran and chronic pain sufferer, Dr Tim Nelson is deeply committed to helping fellow veterans manage their conditions and enhance their quality of life through all available care options.
After a highly successful and rewarding career in the ADF, he sees it as his new vocation to utilise his extensive skills and experience to improve the lives of his fellow veterans.
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Medical Degree
Graduated from Griffith University in 2017 with a focus on comprehensive medical training.
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Fellowship with RACGP
Achieved fellowship with the Royal Australian College of General Practitioners in 2022.
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RAAF Medical Officer
Rejoined the RAAF as a Medical Officer in 2021, bringing military and medical expertise.
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Veteran Health Advocate
Dedicated to helping veterans manage chronic pain and improve their quality of life.
Why Choose Apex Health
Comprehensive Care
Our multidisciplinary approach ensures each veteran receives a customised healthcare plan that addresses specific pain conditions and overall well-being.
Funded Programs
Apex Health assists veterans in applying for funding through the Department of Veterans' Affairs (DVA). If you're managing chronic pain and meet DVA criteria, we'll help coordinate the paperwork, medical support, and approvals needed to access funded care.
Veteran-Centric Approach
We honour the service and sacrifices of our veterans by providing care that is respectful, empathetic, and tailored to their unique experiences and challenges.
Experienced Health Practitioners
Our team is highly experienced in using natural healthcare to support veterans affected by chronic pain. As part of the process, you will work with our nurses, doctors and specialists.
ABOUT
How It Works
At Apex Health, we help veterans with chronic pain access funding for natural healthcare.
Our services are designed for those living with chronic pain, and we work closely with each individual to navigate DVA funding pathways. We believe that every veteran deserves access to appropriate and natural pain management support.
Monthly Healthcare Plan
The clinical team will develop a personalised monthly healthcare plan for you and your unique medical needs. To ensure your plan works effectively, we will schedule monthly check-ins to monitor your progress and make any necessary adjustments to your healthcare plan.
Streamlined Delivery
Once your healthcare plan has been approved, we coordinate secure and efficient delivery. All healthcare items are sent in discreet, professional packaging to protect your privacy. Apex prioritises your comfort, convenience, and confidentiality throughout the entire process.
A Continuous Program
We simplify the consultation process, handling all applications on your behalf. All appointments are conducted remotely via online platforms and over the phone, making access to care as seamless as possible.
Comprehensive Customer Support
Our dedicated team actively supports your journey, providing education on natural healthcare use and ensuring continuous care. We will be ready to answer your questions and meet your needs.
FAQ
Essential FAQs: Navigating Your Healthcare with Apex Health
Your Questions Answered: From Referrals to Costs and Beyond.
What conditions qualify patients for natural therapy through Apex?
We are currently accepting veterans with accepted pain conditions.
Do I need any referrals to begin treatment?
No referrals are necessary! We handle the entire process from the start.
What if my pain isn't listed as an accepted condition on my healthcare status?
If you are a veteran experiencing chronic pain and/or injury but do not have this condition recognised as accepted, we can help connect you with a service that can assess your eligibility to have your status updated.
Is the process different for White Card and Gold Card holders?
Yes, Gold Cards cover the costs of RPBS prescriptions for pain conditions. If you hold a White Card, you will need to review the accepted conditions for which you can receive treatment, which can be found on your MyGov app.
How much does it cost to use Apex services?
Our healthcare service costs are completely covered by the DVA for veterans affected by chronic pain (gold and white cardholders). The DVA will cover all medical costs and the costs of the healthcare plan. There are no out-of-pocket costs, from start to finish.
Do I need to continue seeing the doctor if I am approved funding for my treatment?
As part of our pain management program, you will have check-ins from our complete clinical team, including monthly calls with your doctor, nurse check-ins, and calls with our care team. At Apex, we want to provide a comprehensive and holistic management program to all veterans. As such, these check-ins are vital in providing you with the best care possible.
Will the the costs of my treatment be funded?
Only for veterans affected by chronic pain